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In these times, business
and competition are carried out through
inter-company partnerships. The Erg experience
shows that the main route to quality growth
and competitive development depends on the
capacity for sharing skills and knowledge.
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Several criteria define the organization of a business
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a structure that linkss tools
and persons |
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a goal to be achieved
through tangible and intangible resources |
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a collective identity
that interprets meaning from inherently complex
environments– the «sensemaking»
of the «linguistic turning-point of
an organization». |
I am fully in line with the editorial mission of «
Culture
e impresa» when I say that in these
times, dominated by networks and information technology,
business has become an
open space
in which tangible boundaries are increasingly replaced
by strategic interdependence. We can trace this evolution
of the organization from the
Fordist factory,
with its vertical integration and the physical boundaries
of its plants, to the
post-Fordist network-enterprise.
On this subject Robert
Reich, Secretary of Labor during the first Clinton
administration, describes the Pontiac LeMans production
process at GM, once a prototypical Fordist company.
The production process is now based on a global
industrial network that linkss 9 countries and 3
continents: Japanese engines, German projects, English
marketing, components from Singapore and Taiwan,
data processing from Barbados, and so on.
Business walls came down long before the Berlin
Wall in 1989! Nowadays, business and competition
are carried out through «coopetition»,
i.e. inter-company partnership.
Andrea
Lanza, doctoral fellow at Pennsylvania University,
has rightly observed: “As a result of the
evolution of both markets and technology, business
is required to develop relational networks in order
to keep pace with rapidly changing technological
options and consumer trends.”
Research abounds with examples, but I shall describe
the one I know best, i.e. the Erg case. Our company:
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grew stronger in the oil
market in the 60’s through cooperation
with Bp |
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recently started producing
electric energy through a partnership with
Edison mission energy |
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is currently getting into
the wind energy business thanks to fruitful
collaboration with Spanish partners. |
The outcome shows that the right way to
qualitative
growth and
competitive development
consists in being able to
share competences
and knowledge resources, thus creating proper
critical masses.
This message has not been fully understood by Italian
companies where the stereotypical idea that «small
is good» has persisted despite the growing
opportunities of the last twenty years. Underlining
this problem, Confindustria president, Luca Cordero
di Montezemolo states, «Business must establish
culture of cooperation, which will
not put an end to competition, but will build human
values that are also useful on the market».
The concept of coopetition raises
an extremely important issue – one that is
central to the mission of «Cultura and Impresa»
– that of the «desirability» of
a business as seen by its potential partners. In
other words, what are those assets that make a business
a worthy choice? Surely, the real strong
points are the know-how acquired by an
organization over time. We can call them either
cognitive heritage or culture, but the point is
that a company is sought after when its human quality
is high.
Luciano
Gallino explained this point well in his last
essay:
«a productive organization is a distributed
cognitive system, that grows more complex
when dealing with the development of advanced technologies,
and their industrial application. The system is
made up of uncountable parts of implicit and explicit
knowledge, stored both in people’s memories--
whether consciously or not-- and in archives, dossiers,
and files from every single department, plant or
office, at all levels in the chain of command. The
special relations that links these single parts are
no less important, since they make the difference
between a chaotic jumble and a working system.»
(La scomparsa dell’Italia industriale, Torino,
Einaudi, 2003, p. 75).
I don’t agree with «business futurologists»
such as Peter
Drucker, who think that we are on the verge
of a post-capitalistic society. Drucker also says
that «a modern organization cannot be made
of managers and subordinates, but it must be a team
of partners». Enterprise capitalism has yet
to be replaced as the guiding formula for productive
organizations to generate wealth.
Leadership remains a fundamental component of success.
However, it is important to agree on the meaning
of this term: nowadays, leadership is aimed at incorporating
the culture of strategic change into market practices,
and to promote innovative thinking throughout the
whole structure. It follows that the quality
of leadership is defined by the cultural
assets of the organization itself.